Shipping & Delivery

 

Shipping & delivery

How your pair travels from DRIP to your door.

Every pair is verified first, then shipped. Below is a clear breakdown of timing, costs and tracking.

Standard & Express

Shipping options

Standard shipping
Typically 1-2 business days (Cairo & Giza), 3-5 business days (Other areas) after your order is confirmed.

  • Shipping fees are calculated at checkout based on your address.
  • Other areas than Cairo and Giza may require additional time.

Business days do not include weekends or public holidays.

Verification first

Order processing

Once you place an order, our team:

  • Confirms availability of your pair.
  • Verifies the sneakers and inspects it.
  • Prepares your order with secure packaging.

Processing usually takes less than a day before your parcel is handed to the courier.

Tracking & updates

Tracking your order

You’ll receive a shipping confirmation email and a call as soon as your order leaves our facility.

  • Please check your spam / promotions tab if you don’t see the email.

If your order isn’t updated for more than 72 hours, contact us at our Instagram

Regions & limitations

Where we ship

We currently ship to most major cities and urban areas.

  • Some regions may have limited service or higher shipping fees.
Door-to-door delivery No pick-up points (yet)
Delays & issues

Delays, lost or damaged parcels

Once your order is handed to the courier, transit times are managed by the shipping partner.

  • If a parcel is scanned as “delivered” but you can’t find it, contact the courier first.
  • If your box arrives visibly damaged, take clear photos before opening.

Then reach out to us with your order number, photos and tracking details so we can help investigate.

Returns

Returns & exchanges

To keep the market fair and secure, all returns must respect our Returns Policy.

  • Exchanges and Returns are only available within maximum of 3 days after receiving your order.
  • Pairs must be in original condition, unworn, with all tags and extras.
  • Return windows, fees and eligibility depend on your country.

For full details, please refer to our dedicated Returns page or contact support before sending anything back.